The Art of Conflict Management

The Art of Conflict Management

Achieving Solutions for Life, Work, and Beyond

Audiobook CD - 2010
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Twenty-four lectures delivered by Professor Michael Dues of the University of Arizona in which he offers new insights into the nature of conflict, discusses the challenges and opportunities conflicts present, and provides practical tips, tools, and techniques to help listeners better handle conflict in both their personal and professional lives.
Publisher: [Chantilly, Va.] : Teaching Company ; Prince Frederick, MD : [Distributed by] Recorded Books, ©2010.
ISBN: 9781490652009
1490652000
Branch Call Number: CDT 158.2 DUES
Characteristics: 12 audio discs (approximately 12 hr.) : digital ; 4 3/4 in. + 1 CD-ROM (PDF)
Additional Contributors: Teaching Company
Recorded Books, LLC.

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Cheryl_in_IT Mar 01, 2018

This is fantastic and should be part of any relationship counseling or workplace training. Michael Dues is easy to listen to, his approach is practical and grounded and it is all easy-to-digest.

It has taken me a long time to work through the audio version of this, because I continually re-listen to chapters to really reinforce what I've learned before moving on.

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