The How of Wow!

The How of Wow!

Secrets Behind World Class Service

Streaming Audiobook - 2014
Rate this:
"If you ever think customers are a pain in the butt, try to do business without them." In his audio book, The How of Wow!, award-winning author John J. Murphy challenges you to differentiate your organization from the pack with his 10 secrets behind world class service. When was the last time you were "wowed" by the service you received? Maybe you were "wowed" while buying groceries, resolving a problem with your bank, checking into a hotel or flying across the country. Maybe, you were not. It seems that the secrets behind world class service are often just that-secrets! But in The How of Wow!, award-winning author John J. Murphy shares 10 secrets behind world class service. This is a book about creating raving fans-customer advocates who go out of their way to spread the good word about the experiences they have consistently had with you. John shows us how to make "wowing" customers the rule, rather than the exception. Gildan Media is proud to bring you these uplifting and life-changing inspirational books from Simple Truths, which can be used throughout every facet of your life. These audio books may be short in length, but their words speak volumes.
Publisher: [United States] : Gildan Audio : Made available through hoopla, 2014.
Edition: Unabridged.
ISBN: 9781469058672
1469058677
Branch Call Number: eAudiobook hoopla
Characteristics: 1 online resource (1 audio file (60 min.)) : digital.

Opinion

From the critics


Community Activity

Comment

Add a Comment

There are no comments for this title yet.

Age

Add Age Suitability

There are no ages for this title yet.

Summary

Add a Summary

There are no summaries for this title yet.

Notices

Add Notices

There are no notices for this title yet.

Quotes

Add a Quote

There are no quotes for this title yet.

Explore Further

Recommendations

Subject Headings

  Loading...

Find it at SMPL

  Loading...
[]
[]
To Top