I Hear You

I Hear You

Repair Communication Breakdowns, Negotiate Successfully, and Build Consensus-- in Three Simple Steps

Audiobook CD - 2014
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Frustrated with the difficult people in your work life? With the boss who barks orders, the colleague who misses deadlines, the client who can't articulate what he really wants? Conflict at work can be especially draining when everything you say or do to solve the problem only seems to make it worse. So how can you get unstuck and fix the inevitable breakdowns in communication? Even situations that seem hopeless can turn around quickly, and you have the power to do it. The key is to not merely use different words but to learn to think differently.
Publisher: Prince Frederick, MD : Recorded Books, [2014], p2014.
ISBN: 9781490617091
1490617094
Branch Call Number: CDT 658.45 EBENSTEIN
Characteristics: 7 sound discs (8 hr., 15 min.) : digital ; 4 3/4 in.

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