Salesforce.com for DummiesUnknown - 2011
Describes the tools on the secure Web site Salesforce.com, including information on personalizing the system and using it to manage relationships with partners, calculate sales forecasts, and improve customer service.
Publisher: Hoboken, N.J. : Wiley, 2011.
Edition: 4th ed.
Branch Call Number: 005.369 SALESFORCE
Characteristics: xviii, 414 p. : ill. ; 24 cm.